New year has
to be started with new resolution be it be in your personal life or in your
professional life. Same way new financial year has to be started with new goal,
new activities and new plans for your running travel business. Every new year
creates a good opportunity for us to start something new with. So if you are
worried about the decisions you couldn’t take last year, then it’s never too
late to start something innovative and motivating this year.
Here we will
focus especially on travel industry. Travel industry as a whole is a huge term
and it has to deal with infinite number of challenges as the competition in
this field is increasing day by day and the evolving technology is itself pose
a big challenge. So to conquer this competition and multiple challenges coming
in way, travel industry need to stay updated with current technology and travel agency software is one of them.
Now as a
travel owner, if you are already using any travel software, then check out for
the benefits you got from it till now and the weak areas of software to work on.
For travel companies, who are already using travel agency software, then here
is a quick guideline to crosscheck the functionality of the software you are
using in all possible angles and to check whether it is worthy of your valuable
efforts, time and money?
·
Are
you using generic travel CRM software?
If you are using
generic CRM software, then it is of no use. As it will not address your core
problems. CRM completely designed for tour and travel companies will work
completely.
·
Does
it solve huge accounting calculations for you and brings accuracy?
How accurate your accounting processes are? It should auto
generate proforma invoice, receipts, tax invoice, balance sheet entries, P&L entries, cash book, bank book entries etc.
·
How
would you rate it on support basis?
This is the most important feature of
tour operator software, as without proper support implementation of system
would be impossible. Support should be available through multiple channels such
as chat, SMS, video, user manual, email etc.
·
What
support options are available?
As mentioned above, multi-channel support from the support
team is must wherever needed and for easy implementation. It boosts your
confidence and chances of recommending the software to other increases.
·
Did
you receive any training before starting using it?
Training is the first parameter that should be considered
while checking the performance of the software. Without proper training of each
and every module, proceeding further for implementation becomes difficult. It’s
your vendor company’s responsibility to arrange demo sessions for you and give
you training of every module.
·
Does
any margin available for customization parameters?
This also plays a major role in performance analysis.
Standardized software may not address all problems your travel agency is dealing
with, so customization is required to the possible extent.
·
Does
it auto generates reports important to your travel business analysis &
growth?
Besides all the key features, report generation is of utmost
importance, as it gives the complete analysis of health of travel company.
Multiple reports like tour report, customer report, accounts report, business
report, HR report are very essential to understand travel business process,
flaws in processes, strengths of company and to take correct decision whenever
required.
·
How
easy it is to use and install?
Software should be very easy to understand, use and install.
Installation period shouldn’t be more than few hours.
·
Does
it have any provision for quick reminders & alerts?
Alerts and reminders serves a special purpose of reminding
travel operators about payment alerts and reminders, customer birthday alerts
so as not to miss anything or any activity that needs to be done on their side.
·
Do
you see any change in business processes?
Travel software must be able to bring efficiency in travel
business processes with its easy to use and fully automated features. Is should
be able to minimize delays in processes with automated service.
·
Is
it helping you in travel business promotion?
It should provide business promotion feature. As a travel
owner you should be able to promote special offers to the customers through
what’s app, SMS, email etc.
·
Any
maintenance cost required?
Is should involve only one-time investment
cost.
Now after
answering all above questions, pen it down and think about whether this
software is worth your effort, price and most importantly time. If it’s not,
then this new financial year brings the perfect opportunity for you to make a correct choice and think about starting this new year with something positive and innovative by purchasing all in one tour operator software to automate travel
business operations and boost travel business sales.
The above
mentioned guidelines which we are using to crosscheck the proper working of
travel software, same points can be considered as a benchmark while making
a purchase decision.
Core features to consider while making purchase
decision:
- ·
CRM
Management:
- ·
Accounts
& Finance Management:
- ·
Supplier
Management
- ·
MIS
Report Auto generation
- ·
Itinerary
Building
- ·
Inventory
Management
- ·
API
Integration
- ·
Task
Management
- ·
Business
Promotion
- ·
HR Management
- ·
Multi-channel support
- ·
Easy
to use, install and customize
- ·
Multiple currency support
- ·
Cost
effective
So if you
are looking for all in one cloud based tour operator software that will address
above mentioned problems and which provides cutting edge solution to your
travel business challenges, then iTours travel software is the correct
technology for your travel business. You can get in depth knowledge of the
software at www.itouroperatorsoftware.com So now what are you waiting for?
Pull up your socks and grab the opportunity this new year before your competitor
does.
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